Covad Business Ethernet Enterprise Service

Frequently Asked Questions

What is Covad Business Ethernet Enterprise service?
What are the advantages of Covad Business Ethernet?
Where is Business Ethernet Enterprise service available?
What is the installation interval?
What is the technology behind Covad Business Ethernet Enterprise?
Is Business Ethernet Enterprise subject to distance limitations?
What hardware is required?


What is Covad Business Ethernet Enterprise service? 
Covad Business Ethernet Enterprise offers business customers Internet access that delivers performance, simplicity, and value. Covad uses industry-standard DS1 loops to deliver high-speed, symmetric, cost-effective broadband with no distance limitations¹. Ethernet is becoming a popular way to deliver broadband access, due to its high performance and low cost per megabit. 

What are the advantages of Covad Business Ethernet? 
The advantages of Covad Business Ethernet include the following:
 

• Great value—Affordable high bandwidth 
• Reliability—99.99% monthly service availability and 8-hour time-to-repair targets
• Performance—Fast, responsive Ethernet services for maximum uptime and performance

Where is Business Ethernet Enterprise service available?
Covad Business Ethernet is available in 12 markets in California, Michigan, Minnesota, Pennsylvania, and Texas. Click on Check Availability above to see if your location pre-qualifies for service.

What is the installation interval?
The installation interval SLA target is 30 calendar days for Business Ethernet Enterprise 1.0 Mbps and 2.5 Mbps, and 45 calendar days for 5.0 Mbps services.

What is the technology behind Covad Business Ethernet Enterprise?
Covad Business Ethernet Enterprise service is delivered on DS1 loops terminating at the Covad-provided router, giving our customers an Ethernet handoff.

Is Business Ethernet Enterprise subject to distance limitations?
Business Ethernet Enterprise service is provisioned on DS1 loops that provide the same speeds regardless of its distance from the central office. Covad Business Ethernet Enterprise is available in speeds of up to 1.0, 2.5, and 5.0 Mbps. Business Ethernet Enterprise 1.0 uses one DS1 loop, 2.5 Mbps uses two DS1 loops, and 5.0 Mbps uses four DS1 loops.

What hardware is required?
The Covad-provided hardware is a Samsung Ubigate iBG1000 router that comes with a one-year warranty. The Samsung iBG1000 will be pre-configured by Covad for DHCP, which means that when you plug your devices into it, your Covad IP addresses will automatically be assigned to those devices—no having to manually assign IPs.