Covad Business DSL Service

Business-class DSL over a dedicated line—no phone company required!

For the business that needs always-on, high-speed Internet service, Covad Business DSL is the service of choice. Dedicated business-class DSL is available in six speeds and offers wireless connectivity—all with a 30-day no-risk trial. With Covad's next-generation ADSL2+ broadband network, businesses have more options to choose from, including speeds up to 15.0 Mbps/1.0 Mbps. A Covad technician will install your service and make sure you're up and running in no time. Perfect for businesses without a regular "phone company" land line, or those who prefer to keep their existing phone line and DSL connection separate.

• Available in six speeds—Up to 1.5/384¹, 3.0/768¹, 6.0/768¹, 8.0/1.0², 10.0/1.0², 15.0/1.0²
• Professional installation—optional wireless network equipment available
• 30-day, no-risk satisfaction guarantee
• For worry-free service, call customer support 24x7x365
• One fixed public IP address with network address translation (NAT) or five fixed public IPs
• 24-hour target time-to-repair service level agreements with credits for missed targets

Pricing

Email and Web Hosting Services

Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. If you are already a Covad customer, go to My Covad Account and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.

Installation

Professional Installation

• A Covad technician will visit your office to install service for a one-time fee of $175. Limited-time promotion—FREE installation with rebate.
• This service is only available with a professional installation

Wireless Installation

The wireless installation is done by the Covad technician who will:

• Configure your wireless equipment and activate security measures
• Set up a maximum of two computers on the wireless network, using Covad-supplied adapters only

Note:   Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

Service Level Agreements (SLAs)

At Covad, we stand by our promise of uncompromising quality by providing SLAs on our business-class services. These guarantees mean that you can focus your attention on your business and not worry about your Internet connection.

• Time-to-repair guarantee¹—In the event of a service outage, we guarantee restoration within 24 hours, or you will be eligible for a credit equal to 10% of your monthly service fee.¹

Read the complete details of the Service Level Agreement in the Covad Customer Policies (pdf) document.

Equipment

Covad-approved DSL equipment is required. Choose one of the options below. All equipment comes with a one-year warranty.

Standard Equipment—Wireless* 802.11g router connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support.

Optional Equipment

• Business-class ADSL2+ router with four autosensing 10/100 Fast Ethernet ports and built-in VPN acceleration.  
• Bridge—Single-user solution (supports single IP address only).

Note: Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

Other Equipment
In the event that you have an older computer and do not have a network interface card (NIC), you can purchase one at any computer store.

Note:  Covad will not install NICs during the installation process (with the exception of the optional PC Card adapter). You must have 10Base-T (Ethernet) or a wireless network card installed and working prior to the arrival of the Covad technician.

IP Addressing

For your business network, select from the following standard IP options:

• One fixed public IP address with network address translation (NAT) (default selection unless you choose otherwise)
• Five fixed public IP addresses

For an extra monthly fee, additional IP addresses are available: