Covad Business DSL Service

Business-class DSL over a dedicated line—no phone company required!

For the business that needs always-on, high-speed Internet service, Covad Business DSL is the service of choice. Dedicated business-class DSL is available in six speeds and offers wireless connectivity—all with a 30-day no-risk trial. With Covad's next-generation ADSL2+ broadband network, businesses have more options to choose from, including speeds up to 15.0 Mbps/1.0 Mbps. A Covad technician will install your service and make sure you're up and running in no time. Perfect for businesses without a regular "phone company" land line, or those who prefer to keep their existing phone line and DSL connection separate.

• Available in six speeds—Up to 1.5/384¹, 3.0/768¹, 6.0/768¹, 8.0/1.0², 10.0/1.0², 15.0/1.0²
• Professional installation—optional wireless network equipment available
• 30-day, no-risk satisfaction guarantee
• For worry-free service, call customer support 24x7x365
• One fixed IP address for business applications; optional five static IP addresses for an additional fee of $10/month
• 24-hour target time-to-repair service level agreements with credits for missed targets

Does your business have mission-critical Internet needs? Step up to Business DSL Plus service

Pricing

	Business DSL 1.5M	Business DSL 3.0M	Business DSL 6.0M	Business DSL 8.0M	Business DSL 10.0M	Business DSL 15.0M
Download	Up to 1.5 Mbps	Up to 3 Mbps	Up to 6 Mbps	Up to 8 Mbps	Up to 10 Mbps	Up to 15 Mbps
Upload	Up to 384 Kbps	Up to 768 Kbps	Up to 768 Kbps	Up to 1 Mbps	Up to 1 Mbps	Up to 1 Mbps
Monthly Recurring Charge	$69.95	$114.95	$134.95	$149.95	$174.95	$194.95
Equipment	Select from: Standard Equipment $129 Wireless DSL router details Optional Equipment $169 Business-class ADSL2+ router details $149 Wireless DSL router with PC Card adapter details $89 DSL bridge details
Rebate	Up to $304 on the cost of equipment and/or on the first month of service! details
Additional Information	Contract—One year minimum. details Included email and Web space—15 emails on the Covad domain (YourName@covad.net) and 10 MB of Web space on the Covad domain (home.covad.net/YourName). Optional services available. details Installation—A Covad technician will install service and ensure that everything is up and running before leaving details Phone line requirements—None My Covad Account—Easily manage your account and billing information online. Dial-up service—Covad offers 10 hours/month national 56K dial-up service; additional time billed at $1.50/hour.¹ IP addressing—One fixed public IP with network address translation (NAT) support, or up to five static IP addresses for an additional $10/month details
Guarantee	Order Business DSL Internet service and try it for 30 days. If not fully satisfied, all installation, equipment, and monthly service fees will be refunded and service agreement will be discontinued without further obligation.² Please review the Covad Customer Policies (pdf) document for details.

Email and Web Hosting Services

Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. If you are already a Covad customer, go to My Covad Account and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.

Four Plans to Choose from	Business-Class Email	Basic Web Hosting	Enhanced Web Hosting	Premium Web Hosting
Monthly fee	$4.50	$9.50	$29.50¹	$49.50²
One-time set up fee	$10	$15	$35	$55
Number of business-class email accounts	10	30	40	60
Storage per email account	250 MB	250 MB	250 MB	250 MB
Email attachment size	10 MB	10 MB	10 MB	10 MB
Website storage	n/a	1 GB	2 GB	4 GB
Data transfer/month	n/a	60 GB	100 GB	200 GB
Learn More	Add to Order	Add to Order	Add to Order	Add to Order

Installation

Professional Installation

• A Covad technician will visit your office to install service for a one-time fee of $175. details
• This service is only available with a professional installation

Wireless Installation

The wireless installation is done by the Covad technician who will:

• Configure your wireless equipment and activate security measures
• Set up a maximum of two computers on the wireless network, using Covad-supplied adapters only

Note:   Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

Service Level Agreements (SLAs)

At Covad, we stand by our promise of uncompromising quality by providing SLAs on our business-class services. These guarantees mean that you can focus your attention on your business and not worry about your Internet connection.

• Time-to-repair guarantee¹—In the event of a service outage, we guarantee restoration within 24 hours, or you will be eligible for a credit equal to 10% of your monthly service fee.¹

Read the complete details of the Service Level Agreement in the Covad Customer Policies (pdf) document.

Equipment

Covad-approved DSL equipment is required. Choose one of the options below. All equipment comes with a one-year warranty.

Standard Equipment—Wireless* 802.11g router connects up to four wired computers and up to thirty wireless computers. Includes built-in firewall and NAT support.

Optional Equipment

• Wireless* 802.11g router (same as above) with PC card adapter. PC Card adapter is used to connect one Windows-compatible laptop computer to a wireless network.
• Business-class ADSL2+ router with four autosensing 10/100 Fast Ethernet ports and built-in VPN acceleration.  
• Bridge—Single-user solution (supports single IP address only).

* Wireless networking can be disabled during installation if desired.

Note: Covad DSL equipment is compatible with Windows 2000, XP Home, XP Pro, XP Media Center Edition, Vista and Mac OS 10.1 and higher.

Other Equipment
In the event that you have an older computer and do not have a network interface card (NIC), you can purchase one at any computer store.

Note:  Covad will not install NICs during the installation process (with the exception of the optional PC Card adapter). You must have 10Base-T (Ethernet) or a wireless network card installed and working prior to the arrival of the Covad technician.

IP Addressing

IP configuration options:

• One fixed public IP address with NAT standard
• Five static IP addresses for an additional $10/month

Both configurations allow you to host servers and conduct online meetings with clients and colleagues. Unlike dynamic IP addresses, which change, fixed and static IP addresses remain the same, making it easier to find you each time you engage in Internet-enabled group communications.