Covad Customer Support
Covad is committed to providing businesses with peace of mind at every stage in the process. From evaluating our services to installation and use, we’re committed to your satisfaction.
IMPORTANT CUSTOMER UPDATE: SMART, Covad's online account management website, is now called My Covad Account. This name change does not change any current functionality and is the first in a number of future enhancements.
Contact Us »How to reach us, whether you're ordering new service or already are a customer |
Rebates »Take advantage of current Covad broadband promotions and rebates |
Online Support Center »From set-up information to FAQs, find answers to commonly asked questions |
Resources »Find customer stories, data sheets, white papers, demos and more |
My Covad Account Login »Manage your Covad broadband account through our secure web-based interface |
Covad VoIP Dashboard Login »Manage your VoIP communications through a standard Web browser |
- Find the right solution—When you contact Covad, our consultants will help you understand which Covad voice or high-speed Internet solution is right for you. There is no obligation.
- Install seamlessly (and painlessly)—Covad professional installation or, with some services, an easy self-installation kit is available, all with a no-risk trial and 30-day satisfaction promise.
- Support and service you can depend on—Online account management is easy with our Web-based tools. And customer care is available 24 hours a day, 7 days a week.
- A company you can grow with—Covad maintains a national footprint in 117 major metropolitan areas and with the ability to reach over 50 million businesses and homes. Easy upgrades enable service to grow as your needs grow. As the first to commercially deploy DSL, Covad has a track record of evolving to keep your business a step ahead.