Covad Industry Solutions—Retail
Delivering convenience, efficient service, and a quality customer experience can set your store apart from other retailers. Covad solutions for retail are designed to help you do just that. Covad voice and data solutions allow you to quickly connect to online tools such as catalogs, inventory, credit card transaction processing, and emailing customer notes to all your salespeople. Your sales staff gains efficiency. Your customers get a happy shopping experience. And your business gains a competitive edge.
Clear Solutions—Clear Benefits
Covad solutions provide retailers with clear benefits that increase efficiency and enhance customer service.
- Fast connectivity—Credit card transactions can be quickly processed, in-store promotions can be emailed instantly across multiple retail locations, and large files like product catalogs, photos, and video are quick to send or receive with Covad high-speed DSL and T1 services.
- Efficient communications—Sort through messages quickly right from your computer with visual voicemail, which lets you view, listen to, prioritize, and even save or email voice and fax messages from any Internet connection. Or use instant conferencing to connect key team members on a call quickly and easily.
- Greater collaboration—Help your sales teams exchange information more efficiently with Covad voice and high-speed Internet communications. Covad broadband solutions allow you to make customer information available to other team members quickly. Notes on special customer needs can be easily emailed, and large files like graphics and video are quick to send or receive.
Covad Services
- Business-class broadband—Covad can meet your high-speed Internet access needs through a suite of broadband services including T1 and DSL. With Covad broadband solutions, you can update your transactional data and inventory information in real time. Learn more »
- VoIP business solutions—Covad Voice over IP (VoIP) combines voice and data services into one seamless solution with a predictable monthly bill. With features such as Find Me/Follow Me and visual voicemail, Covad VoIP offers communications functionality to help you manage your time efficiently. Learn more »
- Email and Web hosting—Covad offers four email and Web hosting plans, and one is sure to be right for your business. Leverage the power of the Internet to improve your business—s upport your customers and market your merchandise or services online, and even expand your business from brick-and-mortar to online store. Plus the Web hosting service includes website building tools with retail–specific templates and features such as live chat and blogging. Learn more »
- Business continuity—Any loss of communications can negatively impact your retail business and your reputation. Covad hosted voice, email, and Web solutions help you stay connected with your customers, employees, and suppliers, even when things are anything but normal. While traditional phone service can experience interruptions during major or minor disasters, with Covad voice services you can reroute inbound calls to mobile numbers or unaffected locations. Similarly, outsourcing your email and website services with Covad can keep your website up, and you in touch. Learn more »
Learn More
Learn more about Covad solutions for retail.
Covad Industry Focus:
Retail (pdf)
