Contact Us

For information on your account, always check My Covad Account first—to check status of orders, manage billing options, and more. If you still need to reach Covad, refer to the specific numbers below:

Covad Business Internet Services
Covad Business T1 and Bonded T1 services:
Pending orders	866-339-2887 > Opt 1 > 2
Technical support	866-339-2887 > Opt 1 > 1
Changes, moves, or disconnects	888-642-6823 > Opt 4
Technical support email	covadt1support@covad.com
Order support email	covadprovsupport@covad.com
All other Covad DSL services:
Pending orders	888-642-6823 > Opt 2
Technical support	888-642-6823 > Opt 6 > 2
Changes, moves, or disconnects	888-642-6823 > Opt 4
Technical support email	covadtechsupport@covad.com
Order support email	covadprovsupport@covad.com
For both Covad T1 and DSL services:
Billing	888-642-6823 > Opt 3
Sales	888-642-6823 > Opt 1
Billing email	covadbillingsupport@covad.com
Sales email	salesquestions@covadsales.com
Covad Business Essentials
Web and Email Hosting | McAfee Desktop Protection | Firewall and VPN:
Technical support	888-642-6823 > Opt 6 > 3
Billing	888-642-6823 > Opt 3
Sales	888-642-6823 > Opt 1
Technical support email	covadtechsupport@covad.com
Covad Business Phone & Internet Services
Covad Integrated Access and VoIP services:
Pending orders	800-278-7114 > Opt 3
Technical support	800-278-7114 > Opt 2
Billing	800-278-7114 > Opt 5 > 1
Sales	800-278-7114 > Opt 1
Technical support email	voipsupport@covad.com
Covad Wireless Services
Technical support	866-282-9044
Technical support email	support@covadwireless.com